TRAINING DEVELOPMENT OF QUALITY MANAGEMENT SYSTEMS


JADWAL PELATIHAN DEVELOPMENT OF QUALITY MANAGEMENT SYSTEMS

INTRODUCTION

Management systems are improvement tools which offer procedures for good management practices. This course aims at equipping participants with the skills to develop management systems that are suitable for specific businesses.

COURSE OBJECTIVES

  • Develop and implement a business culture of quality performance and excellence
  • Understand performance excellence and quality management principles
  • id_pelatihanentify the frameworks that have resulted in positive impact of quality management
  • Understand the ways to improve customer satisfaction
  • Learn methods of enhancing the effectiveness and efficiency of business operations
  • Learn to improve the services and products of a business

WHO SHOULD ATTEND

This course targets entrepreneurs, upper management and quality personnel. the course aims at imparting skills to participants on the development of quality management systems.

COURSE OUTLINE

Introduction to quality management systems

  • Meaning of quality
  • Techniques, principles and practices of quality management systems
  • Quality levels
  • Organizational total quality
  • Non-Profit organizations and public sector quality control
  • Frameworks of quality management
  • Strategic planning and leadership
  • Quality of leadership

Customer focus

  • Customer satisfaction
  • Customer information id_pelatihanentification
  • Management of customer relationship
  • Customer satisfaction measurement

Work system

  • Management of high performance workforce
  • High performance work systems development
  • Sustenance and management of work system

Process Management

  • Business processes redesigning work processes
  • Control and improvement of process

Performance

  • Measuring performance and management of information
  • Scope of performance measuring
  • Development of performance measuring system
  • Performance data analysis
  • Organizational culture of performance excellence

Management Change

  • Sustaining a quality institution
  • Cost of quality
  • Measurement of quality cost
  • Reporting of quality cost
  • Quality costing and decision making
  • Development of standards
  • Performance reports

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FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8
  • Bag (Public Training)
  • Training Material (Hand Out & Soft Copy)
  • Convenient training facilities in stars hotel (Public Training)
  • Lunch 1 and Coffee Break 2 / Day (Public Training)
  • Souvenir
  • Gratis antar Jemput dari Bandara/Stasiun ( Khusus Yogyakarta )

 

VENUE 

Yogyakarta, Jakarta, Bandung, Bogor, Cirebon, Solo, Semarang, Surabaya, Malang, Bali, Lombok, Samarinda, Balikpapan, Banjarmasin, Pontianak, Makassar, Medan, Palembang, Lampung, Timor Leste, Thailand, Singapore , Kuala Lumpur.  (dengan harga dan minimal kuota yang berbeda)

TRAINING METHOD

  • Group Discussions
  • Group & Individ_pelatihanual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

INSTRUCTOR TRAINING

 Tim Konsultan BMG Training & Development

Course Timings:

Daily Course Timings:

  •     08:00 - 08:30       Registrasi dan Pembukaan
  •     08:30 - 10:00       Sesi Pertama
  •     10:00 - 10:20       Coffee / Tea / Snacks
  •     10:20 - 12:00       Sesi Kedua
  •     12:00 - 13:00       Lunch Break & Prayer Break
  •     13:00 - 15:00       Sesi ketiga
  •     15:00 - 15:20       Coffee / Tea / Snacks & Prayer Break
  •     15:00 - 16:30       Sesi Terakhir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

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Catatan :

Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.

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Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.

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Bila tid_pelatihanak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa did_pelatihanalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

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Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

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Venue : di Yogyakarta, Jakarta, Bandung, Bogor, Cirebon, Solo, Semarang, Surabaya, Malang, Bali, Lombok, Samarinda, Balikpapan, Banjarmasin, Pontianak, Makassar, Medan, Palembang, Lampung, Timor Leste, Thailand, Singapore , Kuala Lumpur.  (dengan harga dan minimal kuota yang berbeda)

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